Privacy Policy

This Privacy Policy describes how 2M Online Solutions (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) who visit our website at www.2monlinesolutions.com (“Website”) and engage with our services. We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

  1. Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you register an account, place an order, or communicate with us. This information may include your name, email address, contact information, and payment details.

1.2 Usage Data: We may automatically collect certain information about your visit to our Website, such as your IP address, browser type, operating system, referring website, pages visited, and the date and time of your visit.

  1. Use of Information

2.1 We may use the personal information we collect for the following purposes: a) To process and fulfill your orders for our services. b) To communicate with you regarding your orders, inquiries, or customer support requests. c) To improve our Website, services, and customer experience. d) To send you marketing communications if you have provided your consent. e) To comply with legal obligations or respond to lawful requests from public authorities.

2.2 We may combine the information we collect from you with information obtained from other sources for the purposes set out in this Privacy Policy.

  1. Legal Basis for Processing

We will only process your personal information when we have a legal basis to do so. The legal bases for processing your personal information may include the necessity for the performance of a contract, compliance with a legal obligation, your consent, or our legitimate interests, provided that such interests are not overridden by your rights and interests.

  1. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the nature, sensitivity, and risk of harm associated with the personal information, as well as any applicable legal requirements.

  1. Data Security

We implement appropriate technical and organizational measures to protect the security and confidentiality of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

  1. Disclosure of Information

6.1 We may disclose your personal information to third parties in the following circumstances: a) To our service providers, contractors, or other third parties who assist us in operating our business, providing our services, or managing our Website. b) To comply with applicable laws, regulations, or legal processes, or respond to valid requests from public authorities. c) To protect our rights, privacy, safety, or property, or that of our users or the public, as required or permitted by law.

6.2 We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

  1. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your own, including countries that may have different data protection laws from your jurisdiction. We will take appropriate measures to ensure that such international transfers comply with applicable data protection laws and provide adequate protection for your personal information.

  1. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, rectify, restrict processing, erase, and object to the processing of your personal information. To exercise your rights or request more information, please contact us using the contact details provided at the end of this Privacy Policy.

  1. Third-Party Links

Our Website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices or the content of those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be effective upon posting the revised Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us at admin@2monlinesolutions.com.

By using our Website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Effective Date: 30th June 2023